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County of Orange > Health Care Agency > Public Health Services > Food Protection Program

Healthy Care Agency Food Protection Program

 

Investigations (Food Poisoning)

The Environmental Health Division responds to all reports of suspected foodborne illnesses implicating food sold or served in Orange County. Our goals for this program are as follows:

  • Identify the foods (if applicable) responsible for the illness.

  • Collect accurate and complete information from the persons involved.

  • Collect samples of the suspected food (when possible and appropriate).

  • Identify possible contributing factors.

  • Correct the improper food handling practices that may have contributed to the illness.

Important Facts about Foodborne Illnesses
(Food Poisoning)

  • Although signs and symptoms for illnesses vary, the most common symptoms are vomiting, abdominal cramps and diarrhea.

  • Most cases of foodborne illness last between 24-48 hours.

  • Symptoms typically appear between 2 to 36 hours after eating the problem food. This means the problem food often is not the last thing you ate.

  • Most cases of foodborne illness are single cases and not associated with large outbreaks.

For more detailed information on foodborne illnesses and/or to report a suspected foodborne illness, please call (714) 433-6418 and ask to speak to a food program Specialist.

Reporting a Possible Foodborne Illness
(Food Poisoning)

WHO:
Your name, address and telephone number. Please provide the names and telephone numbers of other people if others also became ill. This information is kept confidential, but it is important for our field inspectors to have the ability to contact you for additional information related to the investigation.

WHERE:
The food facility's address and telephone number. Please include the name of the business.

SUSPECTED FOOD:
Describe all of the foods eaten during the meal suspected of causing the illness. Additionally, it is important to note the date and time the food was eaten as well as the date and time of the first symptoms.

SYMPTOMS:
List all symptoms experienced during the illness. This information will help the Specialist in investigating the food facility.

FOOD HISTORY:
Be prepared to answer questions regarding all of the foods eaten and beverages consumed in the three days prior to the first sign of illness. Many foodborne illness organisms can have incubation periods of three days or longer. The food history is necessary to help the Specialist identify the most likely suspected food item.

 

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